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Cancellation Policy


You have the right to cancel this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the date of conclusion of the contract. In order to exercise your right to cancellation, you must inform us by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this Agreement to

PMI Production Management Institute GmbH
Fraunhoferstra├če 22
82152 Planegg
Phone: +49 (89) 857 61 46
Fax: +49 (89) 859 58 38
E-Mail: info@pmi-m.de

You can use the attached model cancellation form, which is not mandatory. You may also electronically complete and submit the sample cancellation form or other unambiguous statement on our website [...]. If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such a cancellation. In order to comply with the cancellation period, it is sufficient that you send notification exercising your right to cancellation before the expiry of the cancellation period.

Cancellation consequences:
If you cancel this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your cancellation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). For this refund we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you, in which case you will not be charged for this refund. If you have requested that the Services be commenced during the withdrawal period, you shall pay us a reasonable amount equal to the proportion of the Services already provided by the time you notify us that you are exercising the right to revocation in respect to this Agreement in relation to the total Services provided in the Agreement.